Golden Charter / Contact us

Contact us

If your enquiry isn’t urgent, please complete the contact form below or email us at contact@goldencharter.co.uk and one of our UK-based team will be in touch with you.

For urgent enquiries, please call us free on 0808 169 7090, 9am-5pm, Monday to Friday.

Our postal address

Customer Services
Golden Charter Limited
Canniesburn Gate
10 Canniesburn Drive
Glasgow
G61 1BF

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Request info pack

If you're looking for more information about our range of funeral plans, you can request an info pack by clicking the button below.

Request free info pack

Make a complaint

Information on how to make a complaint is available by clicking the button below.

Make a complaint

Media enquiries

If you have a media enquiry, please email media@goldencharter.co.uk and a member of our team will get back to you. If your enquiry is a general enquiry, please complete the form or email contact@goldencharter.co.uk.

Got questions? Talk to us!

Get in touch if you have any questions, or if you’d prefer to buy your plan over the phone. Our team of friendly, UK-based advisers are waiting to help you.

Give us a call

9am - 5pm, Monday to Friday

0808 169 4534

Send us an email

We’ll always reply within 2 working days

Contact us

Buy a funeral plan

It’s quick and easy to buy a plan online

Buy a plan

We're rated as excellent on Trustpilot

Our customers rate Golden Charter as excellent, with 4.6 out of 5 based on 2,822 reviews*

*Figures correct as of 1 August 2024